Welcome to the Marrakech Riad Travel Guide App (“we” or “us” or “our”). We respect your privacy and are committed to safeguarding your information. Please carefully read this Privacy Policy to understand how we collect, use, disclose, and protect your data when you use our mobile application (the “Application”). By accessing the Application, you agree to the terms outlined in this Privacy Policy. If you disagree, please refrain from using the Application.

We reserve the right to modify this Privacy Policy at any time. We will notify you of changes by updating the “Last updated” date. It’s advisable to review this Privacy Policy periodically for updates. Continued use of the Application after any modifications constitutes acceptance of the revised terms.

Collection of Your Information

We collect information through various means, depending on your usage. This includes:

– Personal Data: Information voluntarily provided (e.g., name, email) when engaging in activities like chat or surveys.

– Derivative Data: Automatically collected server data, such as actions within the Application and interactions with other users.

– Financial Data: No financial information is requested or should be shared within the messaging or posting features of the application.

– Geo-Location Information: Location-based information for safety and security services, with settings accessible in your device.

– Mobile Device Data: Device information for analysis, including ID number, model, operating system, and more.

– Push Notifications: Requests to send account or Application-related push notifications, with the option to opt-out in device settings.

– Third-Party Data: Information from third parties when connecting your account and granting permission.

– Data From Contests, Giveaways, and Surveys: Information provided during participation.

Use of Your Information

We use collected information to:

1. Compile anonymous statistical data.

2. Manage your account.

3. Email you about your account or order.

4. Enable user-to-user communications.

5. Create a personalized profile for future visits.

6. Improve the Application’s efficiency and operation.

7. Monitor and analyze usage to enhance user experience.

8. Notify you of Application updates.

9. Offer new products, services, or recommendations.

10. Request feedback and contact you regarding your use of the Application.

Disclosure of Your Information

Information may be shared:

– By Law or to Protect Rights: When necessary to respond to legal processes or protect the rights, property, and safety of others.

– Third-Party Service Providers: With entities performing services on our behalf, including data analysis, email delivery, and customer service.

– Marketing Communications: With your consent, information may be shared with third parties for marketing purposes.

– Interactions With Other Users: User interactions within the Application may be visible to other users.

– Online Postings: Your posts within the Application may be viewed by other users.

– Third-Party Advertisers: We may use third-party advertisers to serve ads based on your interests.

– Affiliates: Information may be shared with our affiliates, subject to this Privacy Policy.

– Business Partners: Information may be shared with business partners for product offerings.

– Other Third Parties: Information may be shared for general business analysis or marketing purposes, as permitted by law.

– Sale or Bankruptcy: In the event of reorganization, sale, or bankruptcy, information may be transferred to a successor entity.

We are not responsible for third-party actions, and you are responsible for managing third-party communications.

Tracking Technologies

– Cookies and Web Beacons: These technologies help customize the Application and improve user experience. Most browsers accept cookies by default, but you can modify settings to decline them.

– Website Analytics: We may partner with third-party vendors for tracking technologies and remarketing services, with user consent.

Third-Party Websites

Links to third-party websites within the Application are not covered by this Privacy Policy. Users should review the privacy policies of third-party websites before providing information.

Use of background location

The app may make use of background location services. These are used exclusively to detect proximity to pre-defined locations in order to trigger pre-defined messages from trip organisers / accommodation owners. For example, it may be set up to welcome you to a hotel and provide WiFi details. These are only used locally by the app and are details are not stored on our servers.

Security of Your Information

While we implement security measures, no method of data transmission is entirely secure. We cannot guarantee complete security.

Policy for Children

We do not knowingly solicit information from children under 13. If you are aware of any data collected from children under 13, please contact us.

Controls for Do-Not-Track Features

We currently do not respond to Do-Not-Track browser signals.

Options Regarding Your Information

– Account Information: Review or change account information or terminate your account at any time.

– Emails and Communications: Opt-out of correspondence by contacting us.

For any questions or concerns, please contact us at contact [at] marrakech-riad.co.uk

Thank you for using the Marrakech Riad Travel Guide App!